Shipping policy

Shipping Policy

Thank you for shopping with mynovo.in. We are committed to delivering your orders quickly, safely, and efficiently. Please read our Shipping Policy below for information regarding order processing, shipping timelines, tracking, and delivery.

1. Order Processing Time

All orders are processed within 1 days after payment confirmation.

Please note:

  • Orders are processed on business days only.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Processing times may be extended during high-demand periods, sales, or holidays.

Once your order has been processed and shipped, you will receive a confirmation email with tracking details.

2. Shipping Methods Available

We offer multiple shipping options depending on your location and product availability. Shipping methods may include:

  • Standard Shipping

  • Express Shipping

  • Same-Day or Next-Day Delivery (if available in your area)

  • International Shipping (if applicable)

Available shipping methods will be displayed at checkout.

3. Delivery Timeframes

Estimated delivery times vary depending on your location and selected shipping method.

Domestic Shipping

  • Standard Shipping: 2 days

  • Express Shipping: 7 days

International Shipping

  • International orders typically arrive within TWO WEEKS, depending on destination and customs processing.

Please note that delivery times are estimates and are not guaranteed.

4. Shipping Costs

Shipping charges are calculated at checkout based on:

  • Delivery location

  • Package weight and size

  • Selected shipping method

Shipping fees may range from [SHIPPING COST] or may qualify for free shipping on eligible orders.

Any applicable taxes, customs duties, or import charges for international orders are the responsibility of the customer unless otherwise stated.

5. Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing:

  • Tracking number

  • Courier partner details

  • Tracking link (if available)

Please allow up to [24 HOURS] for tracking information to become active after shipment.

6. Delivery Issues and Delays

While we work hard to ensure timely delivery, delays may occasionally occur due to:

  • Weather conditions

  • Courier service disruptions

  • Customs clearance

  • Incorrect shipping addresses

  • High shipping volume periods

Mynovo.in is not responsible for delays caused by third-party courier services or events beyond our control.

If your package is delayed, lost, or marked as delivered but not received, please contact us at mynovo.in@gmail.com, and we will do our best to assist you.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If incorrect or incomplete shipping details are provided:

  • Delivery delays may occur

  • Additional shipping charges may apply

  • Orders may be returned to us by the courier

We are not responsible for orders delivered to incorrectly entered addresses.

8. International Shipping

We may offer international shipping to selected countries.

Please note:

  • Delivery times may vary by destination

  • Customs duties, taxes, and import fees may apply

  • Customers are responsible for complying with local import regulations

We are not responsible for delays caused by customs processing.

9. Damaged Packages

If your order arrives damaged:

  1. Take photos of the package and product immediately

  2. Contact us within 7 DAYS of delivery at mynovo.in@gmail.com

  3. Include your order number and photos for faster assistance

We will review the issue and arrange a replacement, exchange, or refund where applicable.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Mynovo.in
Phone: 9005391100
Email: mynovo.in@gmail.com