Privacy Policy

At Mynovo.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our store:

Personal Information

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment information

• Order history

Automatically Collected Information

• IP address

• Browser type and device information

• Pages visited on our website

• Time spent on the website

• Cookies and usage data

Account Information

If you create an account with us, we may collect login credentials and preferences associated with your account.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website, products, and services

• Personalize your shopping experience

• Prevent fraud and unauthorized transactions

• Send promotional emails or offers (only if you choose to receive them)

• Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our site.

Cookies may be used to:

• Remember your preferences

• Keep items in your shopping cart

• Analyze website traffic and performance

• Deliver relevant advertisements

You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

4. Third-Party Services

We may use trusted third-party services to help operate our business, including:

• Payment processors

• Shipping and logistics providers

• Website analytics tools

• Marketing and email service providers

These third parties only receive the information necessary to perform their services and are expected to protect your information.

Please note that third-party websites or services linked on our website may have separate privacy policies. We are not responsible for their practices or content.

5. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

Our website may use:

• SSL encryption

• Secure payment gateways

• Restricted access to personal information

While we strive to protect your information, no online system can guarantee complete security.

6. Customer Rights

Depending on your location and applicable laws, you may have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate information

• Request deletion of your personal data

• Withdraw consent for marketing communications

• Request a copy of your data

To exercise any of these rights, please contact us at mynovo.in@gmail.com.

7. Data Retention

We retain your information only for as long as necessary to:

• Provide services

• Complete transactions

• Resolve disputes

• Meet legal and business requirements

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised effective date.

10. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Mynovo.in
Email: mynovo.in@gmail.com
Phone: 9005391100